Terms of Service

1. Acceptance of Terms

By accessing or purchasing from hearthwood.shop (“Site”), you agree to comply with these Terms of Service (“Terms”). If you disagree, please refrain from using the Site.

2. Orders & Payments

  • All orders are subject to product availability.

  • Prices are in ZAR (South African Rand) and inclusive of VAT unless stated otherwise.

  • We reserve the right to cancel orders for suspected fraud or pricing errors.

3. Shipping & Delivery

  • Delivery times are estimates only. Hearthwood is not liable for delays caused by third-party couriers.

  • Risk of loss transfers to you upon delivery.

4. Returns & Refunds

5. Intellectual Property

  • All content (logos, product designs, text) on the Site is owned by Hearthwood and protected by copyright. Unauthorized use is prohibited.

6. User Conduct

You agree not to:

  • Use the Site for illegal purposes.

  • Attempt to gain unauthorized access to our systems.

  • Submit false information (e.g., during checkout).

7. Limitation of Liability

  • Hearthwood is not liable for indirect damages (e.g., loss of profits) arising from product use or Site access.

  • Our maximum liability is limited to the purchase price of the product in question.

8. Governing Law

These Terms are governed by the laws of South Africa. Disputes will be resolved in the courts of [Your Province].

9. Changes to Terms

We may update these Terms periodically. Continued use of the Site constitutes acceptance.

10. Contact Us

For questions: support@hearthwood.shop